KT Operational Excellence Whitepaper

“A great place to look for growth are the areas where you out-perform the competition. Applying a strategic focus to these areas will give you a significant competitive advantage and a consistent path to growth.”

“Operational Excellence” (OE) has in recent times become an ever-increasing component of organization and leadership vocabulary. It can be observed in many forms: as a banner for a broad range of improvement initiatives, in job titles of individuals and departments and in the consulting world where institutes, working groups and practices have been formed around it. Although many organizations invest heavily in the concept of OE, it remains very broad and has no clear definition.