March 27, 2024 TrueCommerce Recognized as Supply Chain Leader by IDC

TrueCommerce recognized again as leader in IDC Worldwide Multi-Enterprise Supply Chain Commerce Network MarketScape.

PITTSBURGH — TrueCommerce, a global provider of supply chain and trading partner connectivity, integration and omnichannel solutions, announced today it was positioned in the Leader category of the IDC MarketScape for Worldwide Multi-Enterprise Supply Chain Commerce Network (MESCCN) 2023 Vendor Assessment report. This study includes an evaluation of dozens of vendors that was narrowed down to 14 vendors that met the strict criteria and broad competencies established by IDC for supply chain commerce networks. The report assesses vendors based on a comprehensive framework and set of parameters expected to be conducive to success in providing organizations with insight into supply chain commerce networks.

The IDC MarketScape reported, “Manufacturing, particularly consumer products, and retail organizations looking for a vendor of both network and supply chain applications should consider TrueCommerce.  TrueCommerce offers robust integration capabilities with most enterprise resource planning (ERP) systems offering rapid implementations and a strong, reproducible ROI.”

The IDC MarketScape noted TrueCommerce’s strengths in four key areas:

• Its large, global, integration-agnostic network of pre-connected supply chain participants enables rapid onboarding, meaningful digitization, and stronger ROI
• Extensive integration capabilities with pre-built and purpose-built integrations with 50+ leading ERP, order management system (OMS) and other mission-critical business systems
• A premium level of managed services that extends beyond the service levels offered by most networks
• Supply chain applications that leverage the global connectivity and integration capabilities provided on the TrueCommerce network

“We’re passionate about redefining the standard for what customers should expect from a supply chain network provider,” said Mike Gross, CTO, TrueCommerce.  “We believe the IDC MESCCN MarketScape report confirms our commitment to delivering cutting-edge solutions for our customers, expanding the global reach of our network and elevating the overall customer experience.  Our continuous recognition as a Leader since the report’s inception in 2019 reaffirms our position as a trusted partner for organizations seeking to maximize their supply chain performance through meaningful integration, digitization and automation.”

In addition to the strengths of TrueCommerce’s network and solutions, IDC also highlighted the company’s continued focus on the customer experience noting, “TrueCommerce is also aggressively attacking the onboarding experience with a focus on leading their competitive industry.  Simplifying the onboarding experience, offering more adaptable tooling, making it easier to connect, and other initiatives are all focused on simplifying and reducing onboarding times (a top constraint in growing a network business).”

“We are committed to our customers’ success and reducing complexities in their supply chain,” added Gross. Over the last year, we’ve delivered significant product and technology investments in support of our continued growth and focus on delivering the best customer experience to our customers.  As pressures continue to rise on supply chain execution, our mission is to be right at the center of enabling a fully digital supply chain.  We made great progress in 2023 with more exciting developments to come in 2024 and beyond.”

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of information and communications technology (ICT) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria, resulting in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe.

You can access an excerpt

SOURCE: IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Network 2023 Vendor Assessment, by Simon Ellis, Dec 2023, IDC #US49948423

Additional Resources

• Press release: TrueCommerce Bolsters Global Customer Support with Executive Appointment
• Press release: TrueCommerce Maintains G2 Category Leadership for Electronic Data Interchange

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About IDC MarketScape
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About TrueCommerce
At TrueCommerce, we empower businesses to improve their supply chain performance and drive better business outcomes. Through a single connection to our high-performance global supply chain network, businesses receive more than just EDI, they get access to a fully integrated network that connects their customers, suppliers, logistics partners and internal systems. Our cloud-based, fully managed services help businesses achieve end-to-end supply chain management, streamlined delivery, and simplified operations. With 25+ years of expertise and trusted partnership, TrueCommerce helps businesses reach their true supply chain potential today while preparing them for the future with our integration-agnostic network. That’s why thousands of companies—from SMBs to the global Fortune 100, across various industries—rely on us. To learn more, visit www.truecommerce.com.

TrueCommerce is a trademark of True Commerce, Inc. All other trademarks are property of their respective owners.

Media Contact
Amanda Brown
pr@truecommerce.com

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