Parekh brings more than 25 years of experience leading customer success, sales engineering, consulting and product management.
Imply, the company founded by the original creators of Apache Druid, today announced that Pranav Parekh has been named its new Chief Customer Officer, a strategic move aimed at enhancing customer experience and elevating Imply’s commitment to delivering exceptional value to its customers. Parekh will take charge of sales engineering, solution architects, customer success and support, leading an initiative to drive customer-centric innovation and solidify Imply as the industry leader in real-time data analytics.
In this pivotal role as Chief Customer Officer, Parekh will be responsible for reshaping the customer journey, optimizing product and service offerings, and nurturing lasting relationships with Imply’s valued customers. His dedication to enhancing customer experiences aligns perfectly with Imply’s commitment to delivering cutting-edge solutions and unparalleled customer service.
Parekh brings a wealth of experience to his new role at Imply. His career spans more than 25 years, encompassing leadership roles in product management, software development, consulting, sales engineering and customer success at companies including Google, Oracle, BEA Systems, Apigee, DataStax and Akana. Notably, he was a key part of the go-to-market leadership team during Apigee’s successful journey to going public in 2015 and its subsequent acquisition by Google in 2016. Most recently, he led the global field engineering team at DataStax.
“I am absolutely thrilled and truly honored to join Imply as the Chief Customer Officer,” said Parekh. “It is a remarkable organization with a strong commitment to delivering cutting-edge solutions and unparalleled customer experiences. I’m inspired by Imply’s visionary founders, the exceptional leadership team, the vibrant company culture and our valued customers. I look forward to working closely with our customers and partners to ensure their success and further strengthen Imply’s position as the industry leader in real-time data analytics.”
Parekh’s appointment underscores Imply’s unwavering dedication to enhancing customer experiences and helping customers realize exceptional value from its products and solutions.
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