Learn how to modernize your commercial operations.
Manufacturers can no longer differentiate solely through products. The experience you deliver is more important than ever. Your service teams can deepen long-term customer relationships. See how a unified data platform can elevate your service experiences to be more efficient while reducing costs.
In this guide, learn how to:
Create a unified 360-degree customer view to resolve cases faster, improve agent productivity, and reduce costs
Take your service from a cost center to a profit center
Expand efficiencies to third-party service partners and increase their productivity
Download The Manufacturer's Guide to Transforming the Service Experience
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In this episode, I sat down with Beejan Giga, Director | Partner and Caleb Emerson, Senior Results Manager at Carpedia International. We discussed the insights behind their recent Industry Today article, “Thinking Three Moves Ahead” and together we explored how manufacturers can plan more strategically, align with their suppliers, and build the operational discipline needed to support intentional, sustainable growth. It was a conversation packed with practical perspectives on navigating a fast-changing industry landscape.