December 10, 2025 3PLs Reveal the Tech Edge Behind Peak-Season E-Commerce

Small and mid-sized 3PLs gain an edge this peak season, using CartonCloud to pick and pack fast and deliver real-time visibility to clients.

Vancouver, Canada — Small and mid-sized 3PLs across North America are heading into peak season with a clear advantage: faster operations, fewer errors, and stronger client communication, powered by CartonCloud.

Logistics operators say three factors are making the biggest impact this year: quick system setup, smarter warehouse workflows, and real-time visibility for clients, allowing 3PLs to manage rising e-commerce volumes without sacrificing service levels.

Originally built in Australia by logistics operators for their own day-to-day challenges, CartonCloud has become a rising favourite in North America among 3PLs wanting a powerful, flexible WMS that can be configured quickly — without lengthy onboarding or complex setup.

“We’re seeing a clear shift in the market,” said Scott Murray, CartonCloud Vice President of Operations. “3PLs want technology that helps them scale fast and adapt to their customers. They want more than software — they want a partner they can rely on. That’s where CartonCloud stands out.”

“CartonCloud delivers a totally unique combination of powerful tools in an end-to-end solution, with expert support, advice, and tools for growth.”

To support 3PLs through Cyber Sale Season and into the holiday rush, CartonCloud launched a Peak Season Logistics Toolkit earlier this month, offering practical workflows, expert insights, and ready-made marketing resources to help operators win and retain customers during the busiest time of year — and into the new year.

One workflow highlighted in the toolkit — Pick to Tote — has become essential for many warehouses preparing for large e-commerce spikes.

“Pick to Tote keeps teams organised and moving quickly, even when they’re processing thousands of orders a day,” Murray said. “When orders go out accurately and on time, clients notice. Reliability builds trust — and that’s what retains business.”

LinkOn Logistics is a prime example. Handling tens of thousands of daily orders, LinkOn uses Pick to Tote to keep speed and accuracy high. Each tote is tied to a single order, allowing pickers to scan and sort as they move. By packing time, orders are already verified and ready to ship — reducing bottlenecks during peak weeks.

For C&C Warehouse, CartonCloud’s Customer Portal has become central to their client experience. The portal gives customers live access to order status, stock levels, and delivery progress.

“Transparency is everything during peak season,” said Shaun Hagen, CartonCloud CEO. “When clients can access answers instantly, it builds confidence and reduces the communication load on warehouse teams.”

Owner Greg Cate agrees: “Customers can see what’s happening instead of waiting for an email or update. It’s a huge time saver for everyone.”

In South America, Logistica Patagonia is using CartonCloud’s real-time data to compete for, and win larger accounts. Founder Santiago Zubillaga builds custom dashboards that give clients complete visibility over their operations.

“Our clients were mind blown from day one,” Zubillaga said. “We won bigger customers because we could show them the technology and transparency they’d get. They told us, ‘Because of your service and technology, we keep choosing you.’”

These workflows and data tools showcase how 3PLs are using CartonCloud not only to stay ahead operationally, but also to strengthen client relationships at the most high-stakes time of year.

To help logistics providers make the most of the holiday season, CartonCloud’s 3PL Peak Season Toolkit is a free resource offering practical tips, video tutorials, and customizable marketing templates to help 3PLs plan and operate efficiently during high-volume periods.

Access the full CartonCloud Peak Season Toolkit here.

About CartonCloud
CartonCloud is a leading provider of cloud-based Warehouse Management System (WMS) and Transport Management System (TMS) software, designed specifically for 3PL warehouses and logistics providers. With a strong focus on usability, automation, and scalability, CartonCloud enables logistics companies to streamline their operations, reduce costs, and improve service delivery. Serving customers across North America, Australia, and New Zealand, CartonCloud is dedicated to helping logistics professionals thrive in a rapidly changing world.

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