Exclusive data reveals key retail insights: from increased difficulties in inventory visibility to AI adoption.
Louisville, KY – Linnworks, a leading provider of e-commerce inventory and order management software, today unveils the State of Commerce Ops 2025 Report. The research delivers insights into challenges faced by online retailers in a landscape shaped by rapidly evolving technology and consumer trends.
“The ecommerce industry is constantly evolving and brands, in particular, growing online retailers, who sometimes fall through the cracks when it comes to being serviced, are forced to adapt to keep up,” said Chris Timmer, CEO, Linnworks. “The 2025 State of Commerce Ops Report provides invaluable insights for brands and retailers to help them stay ahead of the curve. If they’re not already thinking multiple steps ahead, this data will nudge them in the right direction.”
Analyzing current trends in ecommerce and comprehensive survey data from 200 online retailers across the U.K. and U.S., this year’s research identifies patterns and pain points within the industry. Key findings include:
The full report is available to download here. To learn more about Linnworks and product offerings, please visit Linnworks.com.
About Linnworks
Linnworks is a Connected CommerceOps platform that gives online retailers the power to connect, automate, and scale their e-commerce operations from a single source of truth.
Our solution brings three core attributes to the retailer: connectivity to a diverse number of marketplaces, automation to traditionally time-consuming e-commerce processes, and a centralized platform to manage listings, inventory, orders, and shipments.
With over 4,000 customers and $15 billion GMV processed every year, Linnworks empowers small and medium e-commerce retailers to simplify their commerce ops, drive new revenue, exceed customer expectations and streamline logistics.
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