A true outsourcing pro can really do it all, from end to end, creating seamless experiences that drive customers back to a brand.
In response to the dramatic increase in eCommerce demand beginning in 2020, a wave of new BPOs have popped up, recognizing an opportunity to take advantage of desperate brands and retailers seeking support in the new digital-first retail environment.
A warm welcome to our guest Didi Caldwell, CEO of Global Location Strategies (GLS) and one of the world’s top site selection experts. With over $44 billion in projects across 30+countries, Didi is reshaping how companies choose where to grow. Here she shares insights on reshoring, data-driven strategy, and navigating global industry shifts.