A true outsourcing pro can really do it all, from end to end, creating seamless experiences that drive customers back to a brand.
In response to the dramatic increase in eCommerce demand beginning in 2020, a wave of new BPOs have popped up, recognizing an opportunity to take advantage of desperate brands and retailers seeking support in the new digital-first retail environment.
Strength & Strategy: Powering America's Industrial Comeback
From tradition to transformation Sequoia Brass & Copper has stood for excellence in American manufacturing. In this episode, we sit down with Kim MacFarlane, President of Sequoia Brass & Copper, to hear the inspiring story of a family-owned company founded by her father, built on craftsmanship, trust, and a relentless commitment to quality. Kim shares how she’s guided the company through the challenges of modern industry while honoring its heritage, and how the next chapter will be carried forward by her son Kyle. This is more than a story of brass and copper; it’s about resilience, innovation, and the enduring strength of family legacy. If you’ve ever wondered how tradition can meet the demands of today’s industry hit play and be inspired.
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