In “Industry 4.0 engages customers,” Deloitte explores how manufacturers can leverage the upcoming wave of industrialization to improve the customer experience and create new opportunities for innovation and growth.
Tune in for a timely conversation with Susan Spence, MBA, the new Chair of the ISM Manufacturing Business Survey Committee. With decades of global sourcing leadership—from United Technologies to managing $25B in procurement at FedEx—Susan shares insights on the key trends shaping global supply chains and what they mean for the manufacturing outlook.