Young Energy Powers Its Customer Experience With Omilia - Industry Today - Leader in Manufacturing & Industry News
 

November 18, 2024 Young Energy Powers Its Customer Experience With Omilia

How Young Energy digitally transformed its contact center with AI.

Click below to read the case study.

young energy

Omilia | omilia.com

 

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In this episode, I sat down with Beejan Giga, Director | Partner and Caleb Emerson, Senior Results Manager at Carpedia International. We discussed the insights behind their recent Industry Today article, “Thinking Three Moves Ahead” and together we explored how manufacturers can plan more strategically, align with their suppliers, and build the operational discipline needed to support intentional, sustainable growth. It was a conversation packed with practical perspectives on navigating a fast-changing industry landscape.