The Rise of AI in the Call Center Industry and Beyond - Industry Today - Leader in Manufacturing & Industry News
 

August 12, 2021 The Rise of AI in the Call Center Industry and Beyond

Artificial intelligence continues to go widespread, even in the call center industry. Learn more in this infographic by EB Call Center.

the rise of ai in the call center industry infographic
Infographic by ebcallcenter.com
 

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From tradition to transformation Sequoia Brass & Copper has stood for excellence in American manufacturing. In this episode, we sit down with Kim MacFarlane, President of Sequoia Brass & Copper, to hear the inspiring story of a family-owned company founded by her father, built on craftsmanship, trust, and a relentless commitment to quality. Kim shares how she’s guided the company through the challenges of modern industry while honoring its heritage, and how the next chapter will be carried forward by her son Kyle. This is more than a story of brass and copper; it’s about resilience, innovation, and the enduring strength of family legacy. If you’ve ever wondered how tradition can meet the demands of today’s industry hit play and be inspired.