Industry veteran brings two decades of post-sales leadership to scale Syncron’s global customer organization.
STOCKHOLM, Sweden — Syncron, the global leader in aftermarket lifecycle management software, today announced the appointment of Osama Soliemanas Executive Vice President of Customer Experience. Osama will lead Syncron’s post-sales organization, encompassing professional services, technical support, and customer enablement, and report directly to CEO Josh Weiss.
Osama joins Syncron from ETQ, a Hexagon company and global leader in SaaS-based Quality Management Software, where he served as Chief Customer Officer. Over his tenure at ETQ, he held progressive leadership roles including VP of Professional Services and Director of Professional Services, building and scaling post-sales delivery functions across life sciences, manufacturing, and automotive industries. His track record spans global team leadership, sustained improvements in retention and customer satisfaction, and transforming customer functions into strategic growth engines.
Osama holds a Master of Science in Management Information Systems and a Bachelor of Science in Computer Science, both from the University of Arizona. His appointment is effective immediately.
About Syncron
Syncron helps manufacturers and distributors capitalize on the new service economy by increasing customer loyalty and optimizing aftermarket profitability. Syncron’s integrated, scalable, state-of-the-art Service Lifecycle Management (SLM) cloud platform puts data at the heart of aftermarket operations to unlock service synergies, significant revenue opportunities, and help companies differentiate themselves with exceptional aftermarket customer experiences. The world’s top brands trust Syncron, making it the largest privately-owned global leader in intelligent SLM SaaS solutions. For more, visit syncron.com
The Rise of American Manufacturing: A New Industrial Era
As manufacturers offer more customization than ever before, managing product complexity has become a critical challenge. Tune in with Dan Joe Barry, Vice President of Product Marketing at Configit, who explores how companies are tackling the growing number of product configurations across engineering, sales, manufacturing, and service. He explains how Configuration Lifecycle Management (CLM) helps organizations maintain a single source of truth for configuration data. The result: fewer errors, faster quoting, and the ability to deliver customized products at scale.
Get In Touch
Google news and SEO compliant, Industry Today’s state-of-the-art digital media platform offers bespoke media campaigns that target key decision makers and buyers to achieve your marketing and promotional goals.
Contribute
Showcase your brand and promote your business to our highly targeted audience. We offer detailed Google Analytics with measurable ROI to assure success. Submit your content for review by our Editorial team who will contact you to discuss the project further.
About Us
Reach Your Targeted Audience and Grow Your Business. Learn more About Industry Today.
Contact Us
© 2026 Industry today. All Rights reserved.
