The Rise of AI in the Call Center Industry and Beyond - Industry Today - Leader in Manufacturing & Industry News
 

August 12, 2021 The Rise of AI in the Call Center Industry and Beyond

Artificial intelligence continues to go widespread, even in the call center industry. Learn more in this infographic by EB Call Center.

the rise of ai in the call center industry infographic
Infographic by ebcallcenter.com
 

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In this episode, I sat down with Beejan Giga, Director | Partner and Caleb Emerson, Senior Results Manager at Carpedia International. We discussed the insights behind their recent Industry Today article, “Thinking Three Moves Ahead” and together we explored how manufacturers can plan more strategically, align with their suppliers, and build the operational discipline needed to support intentional, sustainable growth. It was a conversation packed with practical perspectives on navigating a fast-changing industry landscape.