The B2B Digital Commerce Imperative - Industry Today - Leader in Manufacturing & Industry News
 

February 1, 2017 The B2B Digital Commerce Imperative

The CloudCraze 2017 B2B Digital Imperative study revealed how the manufacturing industry is accommodating the complex needs of its B2B customers:

  • 54% of manufacturers say their customers find their online experience very satisfactory, compared to 44% across industries.
  • Manufacturers are more likely to experience cost inefficiencies than other industries (45% versus 37%).
  • 80% of manufacturers have lost a business deal due to customer pain points compared to 37% on average across industries.

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